FAQS

HOW DO I CONTACT CUSTOMER SERVICE???

Super easy!  Just email me directly at adorablyamy@gmail.com and I will respond within 2 business days, though usually faster.
Please make the title of your email what you are emailing about, such as "Order issue", "Product Question", etc.  If you are emailing about a specific order please be sure to include your order number.. :)

HOW DO I CANCEL AN ORDER???

Email me directly at adorablyamy@gmail.com with your order number and reason for cancellation.  If the order is not already in processing it can be cancelled, orders already in processing may not be cancelled.  You will know if it is processing because you would have received the processing update email.

CAN I COMBINE ORDERS???

Orders can be combined as long as the first one is not already in processing.  Once it is in processing I can no longer combine them.  You will know if it is processing because you would have received the processing update email. Please email me both orders with the subject line of PLEASE COMBINE.  

WHAT IS YOUR PROCESSING TIME???

Processing time varies dependent on the volume of orders.  Please see the top notice on the website that lists the current turn around time.  Orders CAN go out earlier but will never go out later.

HOW MUCH IS YOUR SHIPPING???

Shipping is flat rate for stickers.  Orders including non stickers items will be based on weight.  International shipping is flat rate for stickers with non sticker items being based on weight.

WHEN IS THE NEXT CUSTOM TINY TEXT WEEKEND???

Starting June 1, 2023 Custom Tiny Text will be available ALL THE TIME!!

WHY DO I NEED TO CLICK THE CHECKBOX TO CHECK OUT?

This checkbox acknowledges that you have double checked your order and ALL the foiled stickers have a foil color chosen.  Those stickers that come through without a foil color chosen will be done in Rose Gold foil by default.  It also acknowledges that you have seen the turn around time and are okay with waiting that time.

 

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